1.      Order Placement

The accompanying exhibits Client Understanding & User Agreement (here-in-after referred to as an "Agreement") between Minesource India Private Limited, a company duly registered under the provisions of the Indian Companies Act 2013 with its registered office at 13C, Jabakusum House (2nd floor), 34 Chittaranjan Avenue, Kolkata - 700012 West Bengal, INDIA (hereinafter referred to as "MSIPL") and the user(s) of the website.

Before you buy in to and additionally start taking part in or utilizing site, We believe that user(s) have completely perused, comprehended and acknowledged the Agreement.All the terms and conditions recorded here for the B2B online business and B2C marketplace businesses are in accordance with the FDI policy.

In the event that you don't consent to or wish to be bound by Agreement, you may not access to or generally utilize the website.

2.      User Agreement

The website by the domain name "www.marketmines.com" and the mobile application Marketmines.com" (hereinafter collectively referred to as the "Platform") are owned and managed by Minesource India Private Limited.

Any and all use of this Platform is subject to, and constitutes acknowledgment and acceptance of, the following Terms and Conditions (Terms"). It is mandatory for all users of the Platform to have read carefully, fully understand and be in total agreement to the below mentioned Terms before they proceed to use any of the services of the Platform ("Services"). The Services are available only to those individuals, firms or companies who can form legally binding contracts under the Indian laws. Your use of the Platform is governed by the following terms and conditions.Marketmines.com provides online marketplace service, where branded products are displayed online by the various registered sellers for sale and you can purchase the same, subject to these T&Cs.


3.      Amendment To User(S) Agreement

Marketmines.com may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. Users are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement. If you do not adhere to the changes, you must stop using the Platform. Your continued use of the Platform will signify your acceptance of the changed terms.

4.      User(S) Eligibility

User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the services provided by Platform. Our services are available only to those individuals or companies who can form legally binding contracts under the applicable law i.e. Indian Contract Act, 1872. As a minor if you wish to purchase or sell an item on the Platform such purchase or sale may be made by your legal guardian or parents who have registered as users of the Platform. Marketmines.com advises its users that while accessing the Platform, they must follow/abide by the related laws, Marketmines.com is not responsible for the possible consequences caused by your behavior during use of Platform, Marketmines.com may, in its sole discretion, reserve the right to terminate your membership and refuse to provide you with access to the Platform at any time.

We record buying and browsing activities / behaviour of our users including but not limited to your contact details and profiles and use the same to provide value-added services to our users.

In the event that you are enrolling as a business entity, you represent that you are duly authorized by the business entity to accept & acknowledge this User Agreement and you have the authority to bind that business entity to this User Agreement. Please note our Platform is also not a risks proof Platform.

5.      Registration at marketmines.com

Any individual / entity can become a Registered User(s) by filling an on-line registration form on the portal by giving desired information as mentioned in the registration form. Marketmines.com will publish a user account for the same.

5.1. Registered as an Individual User: Here one is responsible for maintaining the confidentiality of your User ID, Password. Personal & non-personal information, for restricting access to your computer system and related network, and you are responsible for all activities that occur under your User 1D and Password, email id and phone number as the case may be.

5.2. Registered as or on behalf of a business entity:

One is required to submit the following in this parameter – (Complete document is required)

·         Certificate of Incorporation, PAN, UAN Certificate

·         GST Certificate, Excise duty registration (replaced by GST regime)

·         License/registration certificate/membership certificate/registered under Shops and Establishment Act, issued by authorized Government Body,

·         Other relevant audited reports and banking instrument during onboarding.


Further, in case you register on behalf of a business entity, you represent, that business entity and

(a) you have the authority to bind the entity to terms and condition of use and/or this Agreement:

(b) the address you use when registering is the principal place of business of such business entity.

(c) you use the Platform for business purposes only

(d) all other information submitted to Marketmines.com during the registration process is true, accurate, current and complete

By becoming a Registered User, you consent to the inclusion of your personal and non-personal data in our on-line database and authorize Marketmines.com to share such information with other user(s) Marketmines.com may refuse registration and deny the membership and associated User ID and Password to any user for whatever reason, Marketmines.com may suspend or terminate a registered membership at any time without any prior notification in interest of Marketmines.com or general interest of its visitors /other members without giving any reason thereof.

Despite Your organization's contact number(s) are on Do Not Call Registry, you consent to be contacted by Marketmines.com through phone calls: SMS notifications or any other means of communication, in respect to the services provided by Marketmines.com.

5.3. True Registered Information: One must maintain and promptly update the personal and non-personal data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete. Marketmines.com will on such grounds suspect that such information is untrue, inaccurate, not current or incomplete, or riot in accordance with the User Agreement, and Marketmines.com will have the right to indefinitely suspend or terminate or block access of one’s membership with the Platform and refuse to provide you with access to the Platform.

6.      Charges

To register at Marketmines.com is free for buyers. Marketmines.com does not charge any fee for browsing and buying on the Platform unless displayed/ stated in the portal of Marketmines.com reserves the right to modify its registration Approach from time to time. All mentioned values should be cited in Indian Rupees, You Might be exclusively mindful for compliance of all appropriate laws counting those in India for making any payment to Marketmines.com

7.      Use Of Platform


You understand and agree that marketmines.com merely provide online marketplace services to its Registered Users and persons browsing/visiting the Platform to sell and buy products & solutions mentioned. The actual contract for sale is directly between the seller and buyer. Marketmines.com provides the services of posting, listing catalogues, pricing, shipping, etc. which is instructive/ informational and it is dependent upon you to follow it or not.

Marketmines.com has no control over (a) the existence, quality, safety or legality of items displayed, (b) the accuracy of third-party content or listings including that of registered / enrolled Sellers; (c) the capacity of sellers to sell items; (d) the capacity of buyers to pay for items.

Marketmines.com does not, at any point of time during any transaction between buyer and seller, take the ownership of any of the goods offered by the seller. Nor does Marketmines.com, at any point, assert any rights or claims over the goods offered by the seller to the buyer.

In using the online market place service, you explicitly concur, agree and acknowledge that - Marketmines.com, through the Platform likewise makes accessible an assortment of marked- branded products offered by sellers. Purchase of such products Will be subject to the terms of offer for sale, and such other additional terms, if any, as specified by the sellers.

Marketmines.com is a facilitator and does not take any legal responsibility for the authenticity or quality of such branded products and buyers are encouraged to exercise prudence and diligence (including by viewing any available customer reviews of the products or the sellers) before purchasing such products or availing such services.Marketmines.com may offer delivery services through its logistics/courier partners for some of the products on the Platform as per portal's T&Cs, which may be changed by Marketmines.com without any notice to you.

Marketmines.com never provides warranty of any products/ services being offered on the Platform by various Sellers. You understand that any issue or disputes regarding the warranty, guarantee, quality and service will be addressed either by the seller and you agree to handle such issues and disputes directly between you and the seller. Generally warranty is provided by Original Equipment Manufacturer with their norms when sale is directly by Minesource India Pvt. Ltd.

All the products are governed by the terms of warranties provided by the respective Sellers & Original Equipment Manufacturer with their norms if mentioned, However, in case any product is covered under seller warranty, it shall be specifically mentioned under the product details. You acknowledge that Marketmines.com gives no warrantee/guarantee, either express or implied, 'regarding the product bought by you or for the use or availability of online marketplace service. Buyers are encouraged to exercise prudence and diligence (including by viewing any available customer reviews of the products or sellers) before purchasing such products or availing such services.

The value of products offered on the Platform is MRP (Maximum Retail Price), sale price, discounted price as offered by the sellers. Marketmines.com does not either directly or indirectly influence the price of the products offered by the sellers. Marketmines.com is not liable for any manufacturing defect, faulty product received, warranty claims. After sales service for arty of the products purchased on the Platform. Marketmines.com is not linked with any warranty, guarantee, post-sale claims, genuineness of products or brand, as it is just a platform that facilitates sales for its sellers. However Dead on Arrival cases will be managed by their respective OEMs if applicable as per OEM norms.Marketmines.com will attempt best endeavours to assist buyers try issue resolution including refund or arranging replacement but it will not bear the risk from legal claims for any misrepresentation or selling of wrong product.The Platform makes accessible to general third party information such as, product catalogues. lists of authorized dealers, technology and features, advertisements, images and photographs of the products and other data from external sources hereinafter "Third Party Content-) The provision of Third Party Content is for general informational purposes only.

You acknowledge that the Third Party Content provided to you is obtained from sources be to be reliable. Marketmines.com does not provide any guarantee with respect to any of the Third Party Content andMarketmines.com will not be held subject for any misfortune endured by you dependent on your dependence on or utilization of such Third Party content.

8.      Cancellation

The right to cancel any order for any reason is reserved with Marketmines.com / seller of the goods. Possible reasons for cancellation include, but are not limited to the following-

1.    Potentially fraudulent order - Before shipping the orders, a check is run to make sure such orders are legitimate. If the check fails, your order may be cancelled

2.    Incorrect Pricing - Due to the volatile market for collectible product, there may be major fluctuations in price at times. Therefore, the seller reserves the right to remove any item from any order and provide a full refund to the customer tor that item if applicable.

3.    Non-Payment of Non-COD -orders - If payment is not received within time after the order has been placed. your order may gel cancelled without notice

4.    Non availability of the product - If the order is not serviceable b the seller due to non-availability of the product.

5.    Non-serviceable address - If your pin code is not serviced by any of the courier partners.

6.    Long. Gestation time - If the procurement is taking longer than 7 working days and you are not willing to wait further.

9.      Return Policy

Returns is a scheme provided by sellers straightforwardly as far as the choice of trade, substitution as well as the discount or returns is offered by the perticular dealer/seller to you. All items recorded under a specific classification might not have a similar returns approach. Kindly contact our office to talk about any return requests.

10.  Consent

Content on the Platform is displayed in the existing circumstances received from the Sellers. While Marketmines.com tries to offer reliable data, Marketmines.com cannot promise that the catalogues will always be accurate and up-to-date, and you agree that you will not hold our catalogue providers or us responsible for inaccuracies in the catalogues. The catalogue may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings in within the catalogues or create any derivative works based on catalogue. Content.

Marketmines.com may send the alerts to the mobile phone number/ email address provided by you at the time of registering at the Platform or to any such number/e-mail address replaced and it by you subsequently.

11.  Payment

While availing any of the payment method's available on the Platform, Marketmines.com will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

·         Lack of authorization for any transaction/s, or

·         Exceeding the preset limit mutually agreed by You and between "Banks", or

·         Any payment issues arising out of the transaction, or

·         Decline of transaction for any other reasons

Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.

Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products are as per principal to principal bipartite contractual obligations between Buyer and Seller and payment facility is merely used by the Buyer and Seller to facilitate the completion of the Transaction Use of the payment facility shall not render Marketmines.com liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties non-provision of after sales or warranty services or fraud as regards the products listed on Platform.

You have specifically authorized Marketmines.com or its service providers to collect, process, facilitate and remit payments and I or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through Payment Facility. Your relationship with Marketmines.com is on a principal to principal basis and by accepting these Terms of Use you agree that Marketmines.com is an independent contractor for all purposes, and does not have control of or liability for the products that are listed on Platform that are paid for by using the Payment Facility. Marketmines.com does not guarantee the identity of any User nor does it ensure that a Buyer or a Seller will complete a transaction.

You understand, accept and agree that the payment facility provided by Marketmines.com is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payments, receiving payment through Cash on Delivery, collection and remittance facility for the transactions on the Platform using the existing' authorized banking infrastructure and Credit Card payment gateway networks, Further, by providing Payment Facility, Marketmines.com is neither acting a trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price

12.  Orders outside India:

Our Platform presently does not entertain orders requiring international shipping. if you are an international customer please email us your requirement at support@marketmines.com we shall coordinate with the requisite sellers to determine if the same can be fulfilled or not.

Our business hours: Our hours are 9AM to 6PM Monday to Saturday at +91 9330188192 (Helpline Number)

13.  Orders & Shipment

If material is in stock of or is readily available with the respective seller, then the material will get dispatched within in 3-5 business days on receipt of the complete payment for the order placed. For Special orders or out of stock items, the delivery time shall be around 3 weeks or depending upon the situation. However in such cases products are subject to availability and the same will be communicated via Email time to time. If the seller is not able to fulfil your order, we will refund your entire amount collected on behalf of the seller within 15 business days. If order delivery time exceeds the above-committed timelines, we will contact you to determine if you want to execute the order with the new delivery time, if you do not wish to execute the order at that time entire amount shall be refunded if collected from the buyer / account holder.

14.  Other Information

Click on My Profile Symbol at the top right of the web site to view information about your order history and personal information submitted. From there you can access your PI, Invoices, delivery information, and other relevant information.

For any enquiry - E-mail or Call us. All our numbers are listed in our Contact us section